Act as the key bridge between Commercial and Warehouse Operations to align business growth plans with operational feasibility.
Set onboarding guidelines for sellers and SKUs entering the Warehouse and define Value-Added Services (VAS) offerings, pricing, and eligibility criteria.
Define and continuously refine the ideal seller and SKU profile for each stage of the business; strategize onboarding plan with Commercial team correspondingly.
Analyze incoming sellers/SKUs demand to assess operational impact and resource requirements for the Warehouse.
Strategize inventory placement across warehouses to optimize capacity, costs, and speed.
Drive projects that enhances Warehouse capabilities to serve all demands and niches.
Maintain a continuous feedback loop between Commercial and Warehouse Ops to flag operational challenges and refine onboarding strategies.
Monitor and analyze key metrics such as demand vs supply, SLA performance, inventory health, and seller/buyer experience.
Visit warehouses regularly to understand operational complexity and gather firsthand insights from ground teams.
Key KPIs: fulfillment orders, warehouse capacity utilization, warehouse productivity, inventory days of coverage, buyer/seller experience.
Requirements: 0-6 years of experience in project-based roles across tech, e-commerce, operations, supply chain, or strategy; high-caliber fresh graduates are welcome.
Strong analytical and problem-solving skills with the ability to interpret information and translate it into action.
Excellent project management and stakeholder coordination skills across office and ground teams.
Highly self-motivated and adaptable; thrives in fast-paced or ambiguous situations.
Willing to visit warehouses and collaborate with ground teams.
Proficient in English communication, the team is highly international.
Job skills required: Project Management, English