Company Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
The Key Account Manager is responsible for creating and implementing strategic account plans to boost sales and market share for key accounts, promote AbbVie portfolio to key stakeholders including KDMs (Key decision makers) / KOLs (Key Opinion Leaders) and other relevant target groups to achieve sales targets for assigned products. The role involves ensuring product enlistment, serving as the primary contact for account level activities, leading negotiations, and crafting pricing strategies in line with company policies. This position requires analyzing sales trends to identify growth opportunities and collaborating with cross-functional teams to support product uptake and formulary inclusion. Additionally, the manager will focus on business development, expand product portfolio adoption, and monitor demand forecasting, ensuring accurate sales reporting and providing updates on market dynamics and competitive activities.
Major Responsibilities:
- Account Management
- Develop and execute strategic account plans for key accounts to achieve sales targets and market share growth.
- Ensure product enlistment across varied accounts within the territory.
- Build up long term partnership with KDMs (Key decision makers) / KOLs (Key Opinion Leaders) with good network.
- Serve as the main point of contact for account level activities, resolving issues and ensuring a high level of client satisfaction.
- Sales Strategy & Execution
- Lead commercial negotiations, tender management, and pricing strategies in alignment with company policies.
- Analyze sales trends, market data, and customer needs to identify growth opportunities.
- Work with cross-functional teams to support product uptake and formulary inclusion.
- Business Development
- Identify and capitalize on business opportunities within accounts, including expanding product portfolio adoption.
- Forecasting & Reporting
- Monitor and forecast demand in assigned accounts and ensure accurate sales reporting.
- Provide timely updates on market dynamics, competitive activity, and key account developments.
Key Stakeholders:
- External: Key Account/Clients including KDMs (Key decision makers) / KOLs (Key Opinion Leaders, healthcare providers and professionals, hospital and clinic administrators, distributors and wholesalers, payers and insurance companies, patients and patient advocacy groups, industry associations, and academic and research institutions.
- Internal: Sales, Medical, Marketing teams, Supply Chain/Operations, Regulatory Affairs, ASEAN/Area Market Access, and Management team.
Qualifications
Education:
- Bachelor’s degree in Business Administration, Life Sciences, Marketing, or a related subject.
- A Master’s degree or MBA is preferred.
Qualifications:
- Strong Knowledge of the pharmaceutical industry and healthcare market dynamics.
- Excellent communication and negotiation skills.
- Proven ability to build and maintain relationships with key stakeholders.
- Strategic thinking skills and problem-solving capabilities.
Experience:
- A minimum of 5-7 years of experience in sales, account management, or related roles within the pharmaceutical or healthcare industry.
- Demonstrated success in managing key accounts and achieving sales targets.
- Experience working with cross-functional teams and leading commercial negotiations.
- Familiarity with regulatory requirements and compliance standards in the healthcare sector.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
