Position : Key Account Development Manager
Basic Salary Range : 60K - 70K
Working Location : Bangkok (Din Daeng)
Subordinate : 4-6 people (Salesperson)
Customer Sectors :
- Hotel, Retail, FoodPro, Financial, Healthcare
Websites : www.rentokil.com/th, www.initial.com/th
Responsibilities
- Develop the business plans and sales strategies for the market that ensures attainment of company sales goals and profitability
- Promote the Company and its products and services to its best advantage
- Meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or above
- Assist in setting of detailed sales target and monitor the results
- Deal with clients’ complaints as a matter of urgency in accordance with company policy and Outstanding Customer Service (OCS) culture throughout the business
- Contribute to team effort by accomplishing related results as needed
- Responsible for collection, bad debt charges, credit issues & daily sales outstanding
- Attend to all terminations, complaints, inquiries, orders and other sales document expediently
- Maintain sales and field staff manpower by recruiting, selecting, orienting, and overseeing the training of employees; maintaining a safe and secure work environment; developing personal growth opportunities
- Implement training programs to ensure employees achieve and maintain a high level of performance
- Manage daily sales activities, including proposals, service agreements, prospecting, market development, handling complaints and termination calls
- Ensure that the all sales staff accomplishes the desired results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counselling, and disciplining employees; Establishing and enforcing goals, as well as, policies and procedures
- Support the service team by providing customer and surveyor’s feedback
- Conduct regular coaching and counseling with sales team to build motivation and selling skills to achieve sales targets
- Comply with legal requirements by enforcing company policies, procedures, and regulatory requirements
- Maintain contact with all clients in the market area to ensure high levels of client satisfaction
- Achieve financial objectives by establishing and enforcing sales team goals while controlling costs and working within budget constraints
- Provide written reports accurately and on time
- Conduct monthly sales meeting and training
- Conduct weekly field attachment with sales team
- Demonstrate ability to interact and cooperate with all company employees
- Set examples for sales team in areas of personal character, commitment, organizational and selling skills, and work habits
- Other tasks assigned by superior
- Any genders
- Bachelor’s Degree or above in Finance, Accounting, Economy, Business Administration, Marketing, General Management and/or any related fields
- Minimum 5 years experience in Manager Level
- Experienced in Sales Field in the service industry either Consumer or B2B business environment in a Multi-National Company
- Good command of English in spoken and written
- Competent User of Microsoft Office software packages especially PowerPoint and Excel
- Familiar in Pest Control and Hygiene Business are advantage
- Car Allowance
- Fleet Card
- Group Insurance
- Commission
- Provident Fund
- Annual Leave
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