Service Engineer

PRTR - กรุงเทพมหานคร

Our client is a leading global provider of ICT infrastructure and smart devices.

General Description of Duties and Responsibilities:

  • Managing and supervising the day-to-day operations and maintenance of mechanical and electrical equipment in the Data center.
  • Identifying the risks and perform IDC vendor operation and maintenance quality assessment.
  • As a technical professional for all facilities-related issues within the Data center of Thailand, escalating to the headquarter (HQ) technical team as needed.
  • Performing RCA(root cause analysis) of critical equipment failures.
  • Troubleshooting and reporting facility and Data sever-level events within internal SLA.
  • Creating and deploying new standard practices for technicians and IDC vendor support teams.
  • Provide training and guidance to operation team, such as Method of Procedure (MOP), Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP).
  • Ensuring all EHS procedures are adhered to by vendor and staff.
  • Communicating a complex technical information to a non-technical audience.

Candidate Requirements:

  • At least 1-3 years of relevant work experience in a data center or other critical environment or technical training or experience with relevant data center facilities equipment.
  • Bachelors or above in Engineering field.
  • Solid leadership and organizational skills.
  • Ability to prioritize in a complex, fast-paced environment.
  • Base in Thailand, can short-term travel to other country when needed.
  • Good speaking and writing in English.
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]