Service Engineer

PRTR - กรุงเทพมหานคร

Our client is a leading global provider of ICT infrastructure and smart devices.

General Description of Duties and Responsibilities:

  • Managing and supervising the day-to-day operations and maintenance of mechanical and electrical equipment in the Data center.
  • Identifying the risks and perform IDC vendor operation and maintenance quality assessment.
  • As a technical professional for all facilities-related issues within the Data center of Thailand, escalating to the headquarter (HQ) technical team as needed.
  • Performing RCA(root cause analysis) of critical equipment failures.
  • Troubleshooting and reporting facility and Data sever-level events within internal SLA.
  • Creating and deploying new standard practices for technicians and IDC vendor support teams.
  • Provide training and guidance to operation team, such as Method of Procedure (MOP), Standard Operating Procedure (SOP), Emergency Operating Procedure (EOP).
  • Ensuring all EHS procedures are adhered to by vendor and staff.
  • Communicating a complex technical information to a non-technical audience.

Candidate Requirements:

  • At least 1-3 years of relevant work experience in a data center or other critical environment or technical training or experience with relevant data center facilities equipment.
  • Bachelors or above in Engineering field.
  • Solid leadership and organizational skills.
  • Ability to prioritize in a complex, fast-paced environment.
  • Base in Thailand, can short-term travel to other country when needed.
  • Good speaking and writing in English.
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