Monitor and manage operational team by using the daily performance report, history of excellence, and team development.
Works with internal and external functions to properly handle pushed-out parcels.
Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis.
Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
Optimized manpower from the planning team to operate as our cycle time and hourly volume.
Coaching and advising team member.
Requirements: Bachelor's Degree or Above in Logistics management, Supply chain management or any related field.
At least 5 years of working experience in logistics, supply chain or express industry.
Be able to communicate in English. Good communication and presentation skills.
High analytical ability - critical and logical thinking and optimization.
Strong working knowledge of Spreadsheets (Excel/Google Sheets).
Good team player Multitasking and prioritizing skills.
Proven working experience in project management.
Job skills required: Excel, English, Multitasking, Express
Job skills preferred: Project Management