Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 70 manufacturing facilities strategically located around the globe and employs a team of over 16,500 professionals in 130 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.
For more information about Solenis, please visit
www.solenis.com
.
About the Role:
We are looking for a detail-oriented and proactive Sales Support to join our Sales Team. In this role, you will play a key part in ensuring smooth sales operations and efficient workflows by managing a wide range of administrative and coordination tasks. The ideal candidate will bring hands-on experience with Salesforce CRM, strong organizational skills, and the ability to support the sales team in driving operational excellence.
Key Responsibilities:
- Sales Operations & Salesforce (SFDC) Management
- Create sales orders (SO), delivery notes, and invoices, and coordinate with the warehouse for timely delivery.
- Track monthly sales opportunities and maintain accurate data in Salesforce.
- Billing & Payment Processes
- Perform billing in customer systems (Blockchain, WMS).
- Follow up on customer payments and coordinate with Finance for timely processing.
- Sales & Customer Support
- Handle sample requests and deliveries for the Sales team and track LWR.
- Process local and export orders, monitor stock levels, and track customer POs.
- Provide weekly updates on PO balances, sales orders, and pending orders to the Sales team.
- Procurement & Documentation
- Create purchase requisitions (PR) for warehouse rental, lab equipment, and supplies.
- Process goods receipts (GR) in SAP, set up new vendors, and verify transport costs for month-end closing.
- Collect and submit invoices, vendor receipts, and related documents to the accounting team (TMF) for monthly account closing.
- Collaboration & Reporting
- Work closely with Sales, Marketing, Finance, and cross-functional teams to ensure smooth operations.
- Maintain accurate records and support company objectives through effective reporting.
How You’ll Make an Impact:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Minimum 3 years of experience in sales administration or sales support.
- Proficient in Salesforce CRM with a strong understanding of its functionalities and capabilities.
- Familiarity with sales and marketing tools such as HubSpot, Marketo, or similar platforms.
- Excellent organizational and time-management skills with strong attention to detail and accuracy.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
- Proficient in Microsoft Office, with advanced Excel skills.
- Good command of English, both written and spoken
What We Offer:
- Continuous professional development with many opportunities for growth
- Access to a wide variety of internal and external training courses on our learning system
- Hybrid Working Set Up
We understand that candidates will not meet every single desired job requirement. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you.
Be part of a high-growth company where your career can thrive.
Be part of a high-growth company where your career can thrive.
At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, consider joining our team.