Company Description
Launched in 2016, Simplesat is a software startup with a mission to enable service teams to collect, analyze, and publish customer satisfaction feedback.
Measuring and improving customer satisfaction is more than just launching a survey. For feedback to have a real changing impact in an organization, it needs to connect and seamlessly integrate with critical systems like CRMs, helpdesks, and chat apps. Simplesat’s focus is to make that happen by shipping early, often, listening to our customers and then doing it all over again.
Our company headquarters are in Bangkok, Thailand with a satellite office in Manila, Philippines.
Learn more on our website: https://www.simplesat.io/
Job Description
- Design features end-to-end – from discovery to polished UI, collaborating with the product and engineering teams
- Own and evolve our design system – keeping things consistent, scalable, and easy to use
- Bring clarity to complexity – helping simplify flows and improve usability
- Contribute to product decisions – your input will help shape what we build and why
- Communicate clearly – whether it's feedback on a dev handoff or a Loom walk-through of a new prototype
- Make the product better every week – we’re always improving, shipping, and iterating
Qualifications
✅ This role is for you if...
- You’re based in Bangkok and fluent in English
- You’ve got 2–4 years of experience designing for web apps or B2B SaaS
- You’re comfortable across the UX/UI spectrum – from low-fi wireframes to pixel-perfect UIs
- You love Figma and know how to keep files tidy, structured, and dev-ready
- You’ve worked on or maintained a design system before (or want to learn fast)
- You enjoy collaborating with product managers and engineers to bring ideas to life
- You sweat the details – spacing, alignment, and copy tone all matter to you
- You love improving what already exists as much as dreaming up the new
- You’re self-motivated, proactive, and take ownership of your work
❌ This is NOT for you if...
- You’ve never worked on a digital product team before
- You need someone to tell you what to do each day
- You prefer working in large design teams with rigid roles
- You think UX is just wireframes and UI is just polish
- You aren’t comfortable working in English-speaking environments
Additional Information
Benefits
- Competitive salary with year-end bonus system.
- Flexibility in work schedule and location, with a preference for candidates based in Bangkok during the initial phase for better integration with the team.
- Comprehensive health insurance and a self-improvement fund to support your growth.
- Work with a friendly, quirky team of geeks.