Head of Digital Service Excellence

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Job Summary

Job Description:

1. Managing customers and providing IT support : Managing internal customers, Managing service levels and agreements, Understanding business requirements, Providing helpdesk support and managing IT incidents, Managing problems, Supporting the desktop environment, Training end-users
2. Managing IT operations and infrastructure : Managing change, Managing facilities, Managing performance and capacity, Administering systems and infrastructure, Managing security, Managing IT Human Resources
3. Managing the IT business: COE : Governing IT, Managing finance and the investment portfolio, Managing IT suppliers and contractors, Procuring IT resources

Qualification:

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!