VP Performance Services

Manage and lead strategic initiatives related to change management, service delivery, financial oversight, and risk governance across global and regional operations. The role also involves driving digital transformation, promoting data literacy, and organising initiatives to build a culture of innovation and continuous learning that enhance digital capabilities across the organisation.

Principal Accountabilities:

Change Management Execution and Organisation Transformation

• Oversee portfolio-level status reporting for locally material projects, working with PMs / PMOs to ensure accurate tracking and governance reporting

• Drive change governance by ensuring initiatives align with regulatory requirements, strategic priorities, and best practices while proactively mitigating risks

• Act as a key liaison between GB / GF / DBS to drive alignment, facilitate executive reporting, and enhance stakeholder engagement

• Support regional and country-specific programmes that drive the execution of the COO’s strategic actions and transformation initiatives

Communications

• Develop and execute communication strategies within DBS , ensuring alignment with bank-wide messaging and initiatives

• Share key achievements, progress updates, and insights with bank-wide staff and senior management through presentations and newsletter

Financial Planning

• Support robust financial planning, budget management, and performance tracking in collaboration with the Group / Regional / Country Finance to ensure alignment with strategic goals

Governance and Risk Management

• Develop and implement consistent governance frameworks supported by thorough documentation to ensure effective oversight and compliance

• Oversee non-financial and financial risk programs, ensuring risks are managed consistently and aligned with the organisation’s risk appetite

• Manage risks associated with intra-group activities, ensuring governance and oversight are maintained across market operations

Digital Transformation and Data Literacy

• Drive digital transformation by fostering a culture of data literacy and continuous learning across the organisation

• Organise and lead digital initiatives and training programs to improve digital skills and awareness

Education:

• Bachelor’s or Master’s degree in business management, finance, or a related field. Equivalent business experience may also be considered

Experience:

• 5-8 years of experience in banking, financial services, or related fields.

• Experience with risk management, governance frameworks, and project management.

• Proven experience in leading digital transformation initiatives and promoting data-driven cultures

Skills:

• Strong financial and analytical skills with the ability to interpret complex data and drive informed decisions

• Excellent verbal and written communication skills in English

• Strong interpersonal skills and a proven ability to collaborate in a multicultural and team-oriented environment

• Resourceful, energetic, and detail-oriented, with the ability to multitask and thrive in a fast-paced environment

• Experience managing cross-functional projects and influencing key stakeholders

• Familiarity with trends in digital finance, cybersecurity, and data governance

• Ability to work effectively across different cultures and business units