Service Sales Engineer

Company Description

Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product portfolio and global service capability.Rotork is a market-leading provider of flow control solutions for oil and gas, water and wastewater, power, chemical, process and industrial applications. We help our customers to increase their operational efficiency, reduce environmental impacts and provide safer working environments through our innovative research and development, comprehensive product portfolio and global service capability.

Job Description

Sales Strategy and Delivery:

• Delivery of sales against agreed targets (directly or working with distributors)
• Direct customer ownership and sales activity to deliver;
  • Customer penetration
  • Profitability and growth
  • End to end sales delivery across product portfolio
• Provide technical advice to customers.
• Manage individual territories and accounts.

Sales Forecasting:

• Ensure accurate and transparent sales forecasting across accounts.
• Deliver accurate sales plans, forecasting and other KPIs.

Channel Management:

• Deliver operational excellence across different channels and in collaboration with other internal teams.
• Use business development approaches to expand the customer base and potential revenue streams by identifying and setting up new customers.
• Regular reporting using Rotork CRM on activities such as market intelligence, quotations, customer visits.

Service Value Proposition Input:

• Feed business intelligence into Service Sales Manager, Regional Service Sales and Operations Manager plus End Market Sector Managers to drive growth
• Have deep market knowledge, awareness of customer network and use this to deliver growth

Regional Voice of the customer:

• Work alongside End Market sales teams to drive excellent customer relationships.
• Provide face to face communication with customers.

Sales Support Leadership:

• Working collaboratively with Application Engineering, Customer contact, end market sales and other back-office sales activities as required.
• Support new product introduction, campaign and event management where required.
• Demonstrate Rotork products and provide familiarisation training as needed to build internal and external knowledge and understanding of Rotork products.

Project Pipeline and Project Oversight:

• Review project scope for products to be added onto Approved Vendor Lists and project specifications.

Internal Collaboration:

• Work effectively through a matrix structure to build and maintain strong and  productive internal relationships.
• Adhere to governance tools and processes.
• Feed business intelligence into Commercial function as required.

Qualifications

• Degree or recognised qualification in Engineering
• Good command of English, (both spoken and written)
• Sales experience in manufacturing (industrial engineering ideal) and accompanying proven track record of success, likely to be gained from at least 1-2 years in a similar role.
• Knowledge and experience of sales techniques
• Collaborative working across a variety of business units, challenging siloed thinking wherever it appears.
• Charismatic and inspiring personality with strong entrepreneurial flair and business acumen; passion for business growth

Additional Information

• Demonstrate integrity and honesty.
• Capable of communicating at all levels
• Demonstrate an appetite and ability to work collaboratively in a complex and matrixed business.
• Able to deal with people with different cultures throughout the region.
• Able to thrive in a changing business, embracing ambiguity and solving problems.