Responsibilities
About the Team: The TikTok Live QA team is part of the Trust & Safety or Live Operations function. We ensure content moderation quality and compliance with community guidelines to keep TikTok Live a safe, positive, and engaging environment for all users. We work closely with moderators, policy, training, and product teams across regions. Responsibilities: - Review and assess the accuracy of content moderation decisions on TikTok Live. - Identify policy, trends, and quality issues through audits and sampling. - Provide constructive feedback to moderators and support performance improvement. - Participate in calibration sessions and maintain consistency in enforcement. - Collaborate with cross-functional teams (policy, training, product) to enhance tools, workflows, and policies. - Support quality-related projects and process optimization initiatives.
Qualifications
Minimum Qualifications: - Bachelor's degree or equivalent experience. - More than 1 year of experience in content moderation, quality assurance, or a related field. - Strong attention to detail and analytical skills. - Good written and verbal communication in English. - Ability to work in a fast-paced and dynamic environment. Preferred Qualifications: - Experience working with live-streaming or social media platforms. - Familiarity with content policies and global community guidelines. - Proficiency in QA tools (e.g., CMS, dashboards, Excel). - Multilingual skills or understanding of regional content sensitivities. - Prior experience in Trust & Safety or risk operations teams.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
