Ensure day to day operations are conducted in compliance with regulatory and legal requirements, as well as our company policies.
Review and enhance policies and procedures for accuracy and clarity in execution.
Participate in brainstorming sessions and calibration call sessions to identify compliance, policy, procedural, case auctioning and system gaps.
Develop solutions with peers, leaders and assigned business partners to close identified gaps.
Regularly review processes and procedures for effective controls.
Identify opportunities for enhancements and challenge the status quo.
Demonstrates strong proficiency in both spoken and written Thai and English.
Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.
Strongly demonstrates success in creating and delivering presentations to large / senior / ambitious audiences, a plus.
Proven track record to manage multiple priorities effectively with a track record of getting results effectively while meeting deadlines.
Positive relationship and collaboration skills, including the ability to work in a highly matrixed environment.
1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities.
Bachelor s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
Supporting identification of operational risks throughout business processes and systems.
Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.
Supporting independent control monitoring, including identification of control improvements.
Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing.
Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes ORMCM.
Competitive base salaries.
Bonus incentives.
Support for financial-well-being and retirement.
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
Generous paid parental leave policies (depending on your location).
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
Free and confidential counseling support through our Healthy Minds program.
Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job skills required: English, Internal Audit, Compliance, Legal
Job skills preferred: Finance, Assurance, Quality Assurance
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