Director of Supplier Quality

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Director of Supplier Quality will be responsible for managing quality and predictability across the Lumentum Asia supply chain to prevent excursions and to eliminate supplier quality problems.  This position requires hands-on experience in building strong relationships with the suppliers, collaborating closely with suppliers to deliver a zero-defect overall product, process, and systems quality, prevent any supplier quality escapes and managing resolution to a speedy and effective closure.

This role will lead the team in this growing region in creative and efficient problem-solving, enabling decision-making at the right level.  The role will build and drive an internal team that is disciplined, results-driven, proactive to be viewed as effective collaborators with internal and external partners, suppliers, and customers. 

Working with a cross functional team, this leader will develop and execute sound, efficient strategies to drive improve supplier quality, deliver perfect product quality and delivery metrics, improve operational results, drive to eliminate risk of quality excursions, quantify and reduce cost of poor quality. 

Key Responsibilities:

• Build, lead, and develop the supplier quality team in APAC to achieve company objectives as well as personal career satisfaction.
• Drive zero defect methodology to prevent any unforeseen disruptors in the factory and implement an efficient dock to stock program to avoid incoming inspection in the factories
• Improve supplier quality by early engagement with R&D, procurement, and suppliers to prevent supplier quality surprises
• Align with Supply Chain team and collaborate with suppliers, internal functions and Contract manufacturers on supplier quality issue resolution and improvements
• Set direction and establish management systems for Supplier Selection/Audits/Assessments end-to-end supplier qualification and audit process
• Lead supplier activities in various product Kaizen, 3P and SDR events 
• Develop scorecards and improve quality metrics for suppliers
• Establish robust processes to monitor, manage and improve supplier quality incl. scorecards, metrics etc.
• In addition to timely and effective closure of supplier quality issues, ensure the supplier quality team efficiently closes the loop on activities with other functions to prevent recurrence of supplier quality issues
• Manage process/product change notifications from Suppliers to meet Lumentum and its customers’ requirements
• Drive effective supplier quality meetings, reviews, quarterly business reviews that achieve satisfactory closure of actions internally/externally

Required Qualifications:

• BS, Engineering, MS preferred
• 10 -15 years of experience in a Supplier Management Engineering/Quality Engineering role for a Technology or Automotive Company
• 15 + years supplier quality experience of successfully partnering and problem solving with suppliers
• Skilled in using Kaizen continuous improvement practices, including holding Gemba at the suppliers as needed
• Zero defect manufacturing and automotive certification TS16949 or similar experience required
• Excellent statistical and data mining skills with a strong background in SPC control methods
• Good working knowledge of Quality Tools – FMEA, 8D & DOE fluency
• Experience and proven success working with contract manufacturers and Asia based supply base
• Proven ability to drive improvements within a broader technical organization
• Keen and efficient problem-solving skills with the ability to multi-task and change course to adjust to evolving business demands
• Excellent written/verbal and data presentational communication skills. Capability to articulate and communicate issues, responses, and resolutions, etc.
• Demonstrated history of collaboration and teamwork
• Ability to manage issues in different time zones worldwide

We are an equal opportunity employer and value diversity at our company.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.