We are seeking an experienced People & Admin Manager to lead people operations, compensation, recruitment, and office management. This role oversees a small team (3–4 members) and plays a key part in building a strong company culture, supporting employee development, and ensuring smooth day-to-day operations.
What we do
CloudCommerce is a visionary company with a mission to empower small and medium-sized enterprises (SMEs) in the SEA region to thrive globally. Our comprehensive suite of technology solutions and guidance creates an integrated ecosystem that drives sustainable growth and success, unlocking all opportunities for SMEs.
Our platform offers a range of tools and services, including end-to-end cross-border logistics (Fastship.co), Cross-border e-commerce solutions, and an Influencer marketing platform. Our goal is to help SMEs grow their e-commerce business by providing everything they need in one convenient place. If you're passionate about making a difference and want to be part of an innovative team, then this could be your next role.
What you will handle:
HR Operations & Administration
- Manage employment contracts, onboarding, offboarding, and exit interviews.
- Oversee employee lifecycle processes and ensure timely probation reviews.
- Develop and communicate HR policies, lead internal communications, and drive employee engagement initiatives.
Compensation, Benefits & Payroll
- Review and advise on commission and incentive structures.
- Validate payroll, forecast budgets, and track employee-related expenses.
- Manage benefits contracts (e.g., insurance) and update payroll data for all staff.
Recruitment & Manpower Planning
- Oversee hiring and workforce planning for full-time roles and interns.
- Monitor recruitment performance and recruitment budget utilization.
Performance & Employee Relations
- Organize biannual performance reviews, scoring, salary adjustments, and evaluation rollouts.
- Support development plans, handle PIP and disciplinary processes, and advise managers on performance issues.
Office & Facilities Management
- Supervise office operations, repairs, maintenance, supplies, and budgeting.
- Ensure a safe, efficient, and well-organized work environment.
What you have:
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- Minimum 2 years of experience in HR management or a similar role. Experience in related business will be a big plus.
- Minimum 5 years of experience in HR and Admin functions
- Solid understanding of Thai labor laws, HR process, and employee relations.
- Strong organizational, communication, and problem-solving skills.
- Experience in managing a small team
- Proficient in Google Workspace, Microsoft Office, and HR systems.
- Comfortable working in a fast-paced, dynamic environment.
- Proficiency in English communication and Thai native level
- Able to commute to work at our Head office Chaeng Wattana 14 (MRT Pink line)
