Collaborate closely with DevOps, Security, and Infra teams to resolve and prevent issues.
Own communication with internal and external stakeholders during critical incidents.
Ensure accurate incident logging, categorization, RCA documentation, and preventive actions.
Maintain architectural governance, compliance, observability, and cost optimization.
Champion best practices in IAM, monitoring, and secure infrastructure automation.
Bachelor s or master s degree in computer science, Engineering, or related field.
Certification (Required): Azure Solutions Architect Expert.
Certifications (Preferred): AWS / GCP / Kubernetes-related.
10+ years in IT/Cloud architecture and operations.
5+ years in cloud architecture, solution delivery, or technical presales.
Deep experience with Azure and AWS, Kubernetes, and Infrastructure as Code (Terraform).
Strong CI/CD knowledge and implementation.
Proficient in IAM, cloud security, compliance, and observability tools (e.g., Grafana, Prometheus).
Working knowledge of ITIL or ITSM frameworks in enterprise-scale environments.
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