Key Account Manager-Mass Sellers-Special Supply-ISC

In charge of International Supply Chain Key Account (Mainly China Key Account)’s general growth on Lazada, develop, cooperate and give basic support to the sellers

and will be responsible for assortment expansion, account management, sales analysis and be involved in some functions such as marketing and operations.

Responsibilities: This role reports directly to Team Lead. The role will entail (but is not limited to):

• Manage and develop a portfolio of key accounts in a mixed category under International Supply Chain Team, ensuring growth and high customer satisfaction.
• Perform in-depth analysis to drive innovative improvements in commercial excellence, with the ability to spearhead key projects to drive impactful results. And Running daily analytics to assess and strategy planning to grow sellers and portfolio.
• Problem-solving across a variety of topics (e.g. traffic growth, new seller incubation, etc.) to understand key barriers and align on the right actions to get the target outcomes.
• Develop and implement account strategies to achieve sales targets, order and buyer growth of sellers in portfolio – including identifying growth opportunities and devising key actionable plans for sellers in the portfolio.
• Execute tailored strategies, including barter programs and seller specific investment initiatives, to maximize growth opportunities and enhance seller success
• Capable in assortment planning & merchandising, adept at optimizing stock and negotiating pricing to drive sales growth
• Negotiate contracts, pricing, and terms to secure business and maintain competitive positioning in the market.
• Collaborate cross-functionally with internal teams to identify market trends, optimize platform features, and deliver exceptional value to Key Brands and Buyers
• Monitor account performance, address issues promptly, and provide regular reports to stakeholders.
• Act as a trusted advisor and advocate for Key Brands and SMEs, understanding their business needs and advocating for their needs within the company and championing their success at every opportunity.

Requirements/Qualifications(Must-have):
1. Proficient Chinese
2. At least 1-2 years in e-commerce/consulting/cross-border trade/Chinese seller management related experience;
3. Data sensitive, proficient Excel-analysis user, excellent commerce sense and logic;
4. Outgoing, responsible, and pressure endurable