Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
BangkokJob Summary
Be a 1st tier to provide troubleshooting and technical support for AIS’s employees (internal user), AIS’s Dealer and AIS’s Branches for all internal application, software on windows base, hardware and all kind of peripherals, and all the tasks related to the end-user computing application over the phone and online ticket website.Job Description
Responsibilities
Be a 1st tier supporting about computer hardware/software including internal system to All AIS's employee, Dealer, Shop, and all the tasks related to the end-user computing application over the phone and online ticket website
To manage and tracking incidents until close all incidents within SLA and escalate to relate team
Qualifications
Age not over 22-25 years old
Bachelor's degree in Information Technology ,Computer Engineering or related fields
0 - 3 years working experience in IT support, help desk
Have basic knowledge about Hardware/Software computer program on windows
Strong technical and analytical skills
Good communication skill and service-minded
Able to coding will be advantage
Able to work in shift (day & time)*
Recruiter
Wanasiri Khamensang (วรรณศิริ เขม่นแสง)
