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Job Title: Senior Operations & Project Management Officer, ASIA
Team: Global Programme Risk, Delivery & Performance
Reports To: Senior Programme Operations Lead, Asia
Work Pattern: Hybrid/Remote with flexible working options available
Contract Length: Permanent
Grade: P2
Location: Any approved Save the Children International office location in the Asia Region.
Time Zone: Europe, WCA, ESA, ASIA, MENAEE Time Zones (UTC/GMT + / - 3 hours
Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment.
Language Requirements: English
International Travel Requirements: Yes, up to 20%
Budget Responsibility: None
People Management Responsibility: None
Team and Job Purpose
The Programme Risk, Delivery and Performance team ensures that programme risks are systematically assessed, mitigated, and monitored in collaboration with relevant stakeholders. Additionally, through regional business partners, the team provides the first line of support to Country Offices, ensuring that programmes are delivered on time, with quality, and within budget, in accordance with the project management methodology (PMM). The team enhances programme delivery and performance by using relevant metrics, including those from the PRIME system, to guide decision-making and maintain accountability.
Role purpose
To support the successful implementation of project management practices within the organisation, the Project Management Senior Officer facilitates the adoption of project management methodology and systems including PRIME, ensuring cohesive performance monitoring across Country Offices. In addition, this role provides broader operational support to the Asia region. This role is crucial in empowering and building the capacity of teams through targeted tailored training initiatives, supporting the organisation's ambition to deliver impactful results for children in alignment with the global plans. The role holder will work closely with the Senior Programme Operations Lead, Asia and the Learning & Capability Development Lead, contributing to global initiatives along with relevant stakeholders.
Principal Accountabilities
- PMM and PRIME Adoption: Working closely with the PRIME roles in AMDC, support and monitor the adoption of Save the Children’s Project Management Methodology (PMM) and PRIME system in countries, ensuring alignment with proposal design.
- Programme Operations: Working closely with the Senior Programme Operations Lead, provide targeted operational support to Country Offices on programmes delivery and performance.
- Training and Capacity Building: Work closely with country teams to identify training needs and support the delivery of adequate Project Management capacity strengthening initiatives.
- Community of Practice: Lead and manage the Regional Project Management Community of Practice (CoP), facilitating collaboration, learning, and sharing of best practices.
- Reporting and Performance Monitoring: Regularly monitor and report on the adoption of PMM and PRIME, providing input on Project Management performance to global and country leadership teams.
- Continuous Improvement: Support the continuous improvement of PMM tools and PRIME system, acting as a key communicator between global Project Management roles (inc. PRIME SMEs) and Country Offices.
- Global initiatives: Contribute to global initiatives related to programme operations and Project Management, such as PRIME system enhancements, guidance review, content etc.
Experience and Skills
Essential
- Project Management Proficiency: Demonstrable knowledge of project management methodologies (e.g., PMM), tools, and systems including project lifecycle management, risk assessment, and budget management.
- Training and Facilitation: Strong skills and demonstrable experience in materials design, training delivery and capacity building, with the ability to clearly convey complex concepts and adapt training styles to diverse audiences.
- Community of Practice Management: Skills in developing and sustaining communities of practice, with a focus on collaboration, knowledge sharing, and best practice dissemination.
- Analytical and Reporting: Competence in data analysis and interpretation, coupled with the ability to produce clear, comprehensive reports and presentations tailored to varied stakeholders.
- Continuous Improvement: Proven ability to identify process improvements and drive the development and dissemination of better practices within project management frameworks.
- Technological Proficiency: Familiarity with relevant software including PRIME, Microsoft Office Suite, any other project management software (e.g., MS Project, JIRA), and data analysis tools.
- Adaptability and Problem-solving: Capacity to navigate and manage complex situations, respond to unforeseen challenges, and devise solutions that align with organisational values.
- Communication and Engagement: Proficient in engaging and communicating effectively with a wide range of stakeholders both orally and in writing.
Desirable
- Experience in learning platforms and technological tools such as Power BI, RISE, SharePoint and LMS.
Education and Qualifications
Essential Education
- Bachelor’s degree in project management, International Development, Business Administration, or a related field.
- Certification in PMM and PRIME.
Desirable
- Professional Certifications: Accreditation in Project Management methodologies such as Prince2, PMP, or PMD Pro is highly desirable.
- Master's degree in International Development; Project Management; Business Administration or related field.
Key Relationships
Internal (excluding direct team and manager)
- Global: Programme Operations, PRIME SMEs in AMDC, Learning & Capability Development Lead
- COs: Project Managers; Ops and PDQ teams; Supply Chain; MEAL; Finance
External
- Peer Organizations
Competencies
Cluster: Leading
Competency: Leading and Inspiring Others
Level: Skilled
Behavioural Indicator: Demonstrates personal integrity by using their position responsibly and fairly.
Cluster: Leading
Competency: Developing Self and Others
Level: Skilled
Behavioural Indicator: Seeks out feedback to understand areas most in need of improvement.
Cluster: Thinking
Competency: Problem Solving and Decision Making
Level: Accomplished
Behavioural Indicator: Uses data and evidence to drive decision making for quality improvement.
Cluster: Thinking
Competency: Innovating and Adapting
Level: Accomplished
Behavioural Indicator: Openly talks about doing things and ways of working to drive improvements.
Cluster: Engaging
Competency: Communicating with Impact
Level: Skilled
Behavioural Indicator: Actively listens and seeks to understand before being understood.
Cluster: Engaging
Competency: Networking
Level: Accomplished
Behavioural Indicator: Participates effectively in sensitive, complex, and/or high-impact relationships and networks.
