DRIVING CONNECTIVITY
Chart your Course with PIL
With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.
At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.
Get On Board for a Dynamic and Purposeful Career.
We are seeking a highly motivated and experienced Head of Commercial to join our dynamic team in Bangkok, Thailand. The successful candidate will play a pivotal role in leading the Sales, Marketing, and Customer Service functions to drive revenue growth and expand market share.
Key Responsibilities:
Commercial Strategy & Execution:
- Develop and implement the national commercial strategy in alignment with regional and global objectives.
- Drive initiatives to maximize revenue, market share, and profitability in the container shipping sector.
- Identify and pursue new business opportunities across key industry segments.
Budgeting and Forecasting:
- Develop and manage annual budgets, forecasts, and long-term financial plans.
- Conduct variance analysis to monitor performance against budgets and financial targets.
Sales Leadership & Team Management:
- Lead and manage the national sales and commercial team to deliver on performance targets.
- Set clear KPIs and ensure regular performance tracking and coaching.
- Foster a high-performance, customer-centric culture.
Key Account Management & Customer Development:
- Strengthen relationships with key customers, including direct shippers, NVOCCs, and freight forwarders.
- Oversee contract negotiations, service agreements, and rate management with strategic clients.
- Ensure customer satisfaction and long-term retention.
Cross-Functional Collaboration:
- Partner with internal departments including Trade Management, Operations, Customer Service, and Marketing to ensure seamless service delivery and customer experience.
- Represent commercial interests in management meetings and regional discussions.
Market Intelligence & Competitive Analysis:
- Conduct regular market analysis to assess customer needs, competitor activities, and industry trends.
- Provide actionable insights to support business decisions and strategy refinement.
Stakeholder Management:
- Work closely with cross-functional teams to align financial operations with business objectives.
- Provide strategic financial insights and recommendations to senior leadership.
Customer Account Management:
- Collaborate with the Credit Control team to ensure timely customer payments and account management.
Data Integrity and CRM Management:
- Ensure accurate and updated customer data in the CRM system to support decision-making.
MUST HAVE:
- Education:
Bachelor’s degree in Business, Logistics, Maritime Studies, International Trade, or a related field; Master’s degree is a plus. - Industry Experience:
10 to 15 years of experience in trade, sales, and marketing within the container shipping, logistics, or liner industry, - with at least 5 years in a senior commercial or sales leadership role.
- Customer Relationship Expertise:
Proven experience in managing customer relationships, with knowledge of port operations and equipment management. - Leadership Experience:
Strong leadership abilities with experience in leading cross-functional teams and driving performance.
WE VALUE:
- Adaptability, integrity, and a collaborative mindset.
- Strong strategic thinking and problem-solving abilities.
- Excellent negotiation skills and stakeholder management capabilities.
- Superior time management and multitasking abilities.
- Proactive in staying updated with industry trends, laws, and regulations.
Why Join Us:
- Be part of a leading global carrier with a strong focus on sustainability and innovation.
- Work in a dynamic and collaborative environment.
- Opportunities for professional growth and development.
Application Process:
To apply for this exciting opportunity, please submit your resume in English outlining your qualifications and experience on PIL Career Website.
About Us
Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.
Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.
Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.
PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.
Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
