About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get to Know Our Team
The People Team is dedicated to finding the most talented individuals worldwide and providing them with an open, collaborative workplace. By focusing on skill and potential, we've created a team of professionals who value equal opportunity and diversity. We facilitate a smooth transition to Agoda with assisted onboarding programs, and we continue to support and nurture our thousands of Agoda employees through outstanding learning programs and other forms of assistance. Our comprehensive benefits help ensure everyone stays strong, healthy, and happy during their time at Agoda. By leading ambitious change and making a positive impact on the lives of our employees, the People Team plays a crucial and rewarding role in the Agoda family.
The Opportunity
As a Global Mobility Senior Analyst, you will play a key role in driving the execution and continuous improvement of our global mobility and immigration programs. You will manage complex cases, analyze and optimize processes, and partner with stakeholders across the business to deliver a seamless mobility experience. You will also support and mentor junior team members, contribute to cross-team initiatives, and help shape the future of mobility at Agoda.
In this Role, You'll:
- Lead and execute day-to-day operations of global mobility services, including immigration, remote work, mobility tax, and vendor management, ensuring high-quality and timely delivery.
- Prioritize and manage multiple tasks and projects, monitoring progress, anticipating next steps, and reporting outcomes to stakeholders.
- Analyze and solve business problems by identifying critical issues, conducting relevant data analysis, and proposing innovative, practical solutions to improve effectiveness and efficiency.
- Drive process improvements by suggesting and implementing enhancements to mobility processes, and clearly communicating status, concerns, and feedback across the organization.
- Partner with stakeholders across the business to ensure smooth onboarding, relocation, and ongoing support for employees, building strong relationships and understanding interdependencies.
- Support and guide junior team members, sharing knowledge and best practices, and contributing to team meetings and events.
- Champion People Team initiatives by participating in internal events, collaborating across the People Team, and reinforcing Agoda’s values and culture.
What You'll Need to Succeed:
- At least 3-5 years of experience in global mobility services, with a focus on South East Asian countries.
- Proven ability to manage complex cases and multiple priorities, with strong attention to detail and accuracy.
- Excellent analytical and problem-solving skills, with experience in data analysis and process improvement.
- Strong communication and stakeholder management skills, including fluency in English (additional language skills a plus).
- Resilience and adaptability, with the ability to work under tight deadlines and handle high volumes of work.
- Proficiency in MS Products and a continuous improvement mindset.
- Demonstrated ownership, integrity, and discretion in handling sensitive information.
- Experience supporting or mentoring junior team members is a plus.
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
