Job Requirement:
1. Plan and manage operations - including daily, monthly, and yearly operations - to assure the building and facilities are running smoothly.
2. Day-to-day administrative operations in responsible projects,
3. Supervise a team (housekeepers, guards, gardeners, maintenance engineer, and other staff with outsource company.).
4. Full responsibilities job assignment from Sr. Estate Manager, Manager, Assistant Manager, or above.
5. Conduct the daily and monthly review of account receivables and payables.
6. Manage the petty cash of the building within the rules and regulations of the building for usage and authorization.
7. Handling administrative requests and queries from senior managers
8. Maintain accurate records of all resident information, contracts, and correspondence.
9. Prepare and distribute notices, newsletters, and communications to residents.
10. Prepare all documents required by the management team.
11. Ensure all documents related to the building are up to date and filed accurately and in a timely manner.
12. Update clients on the progress of their query through various communication channels such as telephone, email, meetings, and video calls.
13. Handle customer service queries, addressing account, billing, and payment concerns.
14. Manage key access and security systems.
15. Act as an intermediary between clients and Accounting regarding payments follow up, confirmation and invoicing.
16. Support with the communications related to government departments for the building, such as registration of Juristic Persons Manager, committee members, coordination between water municipality, electricity, and land departments as needed.
17. Attend meetings and record meetings in the organization.
18. Another job is assigned by senior management.
Qualifications:
- Male or Female, 25 years old and above
- Bachelors degree in any field
- Experience in property management or general management is preferable
- Proficient in Microsoft Word, Excel, and PowerPoint, with strong digital literacy
- Good communication skills and ability to work well under pressure
- Strong English communication skills, both verbal and written, along with capable computer skills
- Positive attitude and service-minded personality
- Well-organized and strategic thinker
- Understanding of condominium and village juristic person laws
- Basic architecture knowledge and ability to understand construction drawings (advantageous)
- Knowledge of the process and procedures for construction permit requests and ability to carry them out (advantageous)
