This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life-cycle management to ensure that sales orders are successfully completed from quote to delivery and credited appropriately assigned for sales compensation. Generates invoices and client billing in accordance with service and product agreements. Records, updates and validates customer and deal information in systems produces reports and analyses of sales processing activities.
Management Level Definition:
Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.
Responsibilities:
This candidate is required to manage Thailand DSS Lifecycle which include
1. Ensure that all requests in Engagement Portal are processed within 24 hours and with zero error rates
2. Achieve 100% compliance of SOA when processing transactions – e.g. Ensure Amendments/Corrections/Write-offs only processed after getting the required approvals as per SOA
3. Ensure Zero error rates when performing Corrections, Amendments, Buy-out and Extensions
4. Proactively engage with CAS/CDS/COS/PS to address concerns and issues which impact timely and correct completion of Lifecycle requests
5. Proactively set up meetings or contact CAS/PS/BPM to clarify concerns or questions
6. Time submission of all customer invoices
7. Participate actively in Trainings and Testing
8. Extracting BOE and other Asset Level Reporting
About the Candidate
- Demonstrate excellent teamwork by providing assistance to other DSS to balance workload
- Understand and support the HPEFS FY25 Strategic Business Initiatives
- Demonstrate HPEFS values, principles and leadership attributes :
- Commitments are inviolate (dates, timeframes)
- Accountability (own the problem)
- Innovate and try new things with a balanced risk approach
- Actively use HPE/FS reward and recognition programs
- Actively take up leading at least 1 mini project within FY25
- Complete all mandatory trainings according to schedule
- Participate actively in Trainings/Testing/Surveys/Functional Meetings (e.g. VOW, Productivity survey, UAT etc.
Education and Experience Required
- Bachelor's degree in Business Management, Finance or equivalent
- Typically 0-5 years’ experience
Additional Skills:
Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#thailandJob:
Sales OperationsJob Level:
Entry
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
