Job Title: Customer Supervisor – CVS and Supermarket Operations (1 year contract)
Location: Thailand
Job Description:
- Developing and maintaining a productive long-term relationship with your customer
- Acquire a deep understanding of customer needs and requirements
- Acquire an in-depth understanding of shoppers, categories, and market
- Collaborating very closely with teams from other departments
- Resolve any clients' issues and problems and act as a link between your customer and the internal teams.
- Manages customer promotion investment with the customer within budget
- Seeking opportunity to Win at point of sales; Net new items/Share of basket, Distribution, Availability, Merchandising Opportunity
- Deliver OTIF for innovation and theme.
- Data churning and analysis to provide accurate business requirements for business review presentations to customers.
- Plan vol. forecast and CPP budget as monthly basis.
- Provide clear objectives and deliverables for the Customer service team/ RPM team
- Deliver the agreed plan, follow-up achievement of counterparts set in the agreement.
Qualification:
- Bachelor’s or master’s degree in business administration, Economics, Marketing
- 1 year experience in Modern trade sales experience
- Able to use MS office (Excel, Power point)
- Sales & Negotiation skills
- Analysis skills with strong track record of success with prior experience in Key Account Management/Modern Trade/Channel Development.
- Skilled in developing and implementing customer/channel investment strategy.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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