Your Adventures Ahead
- The first point of contact in addressing queries promptly and effectively.
- Managing our onsite feedback form.
- Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives.
- Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships.
Essentials to Succeed
- Fresh graduates are welcome to apply
- Excellent verbal and written communication skills in both English and Thai are required to communicate effectively with local and global stakeholders
- Prior experience with customer service/support services is a plus
- Professional working proficiency in both reading and writing Thai and English.
- Customer-centric attitude with a passion and empathy for delivering exceptional service.
- A strong will to learn and adapt to rapidly changing environments.
- This is a 6-months contractual role, renewal/permanent conversion is subject to performance
Exclusively for ShopBackersCareer progression paths and opportunities to take on greater challenges that help you realise your ambitions.Be part of a winning team on a journey to global scale.Competitive compensation based on your performance.Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
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