We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
Job Summary
Your key focus as a Technical DDI(Digital Data Intelligence) lead will be to extend SAPs market coverage at scale by analyzing and integrating large datasets for customer contact data in CRM/Outreach and by managing key internal stakeholders across teams and department.
Knowledge Skills and Abilities
- Experience to manage customer contact data in CRM and experience of leading technical team or managing key internal stakeholders is strong plus
- A strong track record in delivering reproducible data science assets, concretely:
o Language-based (Python, R, SQL) data pipeline and extraction-transformation-loading processes, leveraging APIs, flat files, and database connections
o Advanced skills in data transformation, specifically joining diverse records, changing data “shape” (wide to long, e.g.), and integrating data taxonomies
o Creation of reproducible reporting and visualization assets
- A quantitative or engineering educational background
o Bachelor’s or ideally advanced degree in computer science, engineering, or a quantitative science / social science
o Academic training in statistics
- Experience managing and training junior data scientists
- Ability to communicate ideas clearly in both written and verbal formats
- Strong understanding in how to apply various business intelligence/customer intelligence systems, tools, and datasets
- Ability to generate reports from various internal and external data sources
- Great attention to detail and ability to deliver high quality work
- Ability organize and prioritize work while meeting multiple deadlines
Foundational Competencies
- Project Management: Prioritizes tasks to efficiently drive results
- Analytical Thinking: Uses logic to arrive at solutions
- Problem Solving: Develops empirically driven recommendations
- Communication: Able to communicate well in straight forward situations
Analysis examples
- “What”: Basic reporting of what is happening in marketing, including stimulus, response, and cost
- “Why”: Understanding the root causes behind marketing-related outcomes, including campaigns, account-based marketing efforts, and long-term brand movements
- “Who”: Profiling, segmenting, and finding the prospects and customers that will be targeted with a wide range of marketing tactics
- “How”: Attribution of outcomes to specific marketing actions, with implications on future strategy
Technical Requirements
- Expert in Microsoft Excel
- Experience with SQL based queries
- Experience with or desire to learn Outreach, R, Marketo, or Python is a plus
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 430770 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.