Role Purpose
The Senior Warehouse Manager plays a critical leadership role in shaping and executing the warehouse strategy to optimize supply chain performance, enhance operational excellence, and drive sustainable business growth. This role requires a forward-thinking leader who can align warehouse operations with corporate objectives, foster a culture of continuous improvement, and deliver superior value to internal and external stakeholders.
Accountabilities
- Lead end-to-end warehouse operations by developing and implementing strategies that ensure seamless inbound receiving, inventory management, and distribution, optimizing stock availability to meet dynamic business demands.
- Drive the integration of customer sales order processing within warehouse workflows to enhance order fulfillment accuracy and speed, directly supporting sales and customer satisfaction goals.
- Architect and enforce operational policies and procedures that improve productivity, reduce costs, and elevate service standards across all warehousing functions.
- Build and inspire a high-performance team by mentoring and developing direct reports, fostering accountability, and cultivating a culture aligned with company values and strategic priorities.
- Strategically allocate resources—including manpower, technology, and equipment—to maximize operational efficiency while maintaining flexibility to respond to market changes.
- Safety and compliance initiatives, embedding rigorous health, safety, and environmental standards (e.g., ISO 14001, ISO 45001) within warehouse culture and processes.
- Leverage data-driven insights to continuously monitor warehouse performance, identify risks, and drive corrective actions that minimize losses and improve operational KPIs.
- Collaborate cross-functionally procurement, logistics, and external partners to align warehouse operations with broader supply chain strategies and customer service commitments.
- Lead continuous improvement initiatives, incorporating industry best practices and emerging technologies to future-proof warehouse operations and sustain competitive advantage.
- Prepare and deliver strategic performance reports to senior leadership, translating operational metrics into actionable insights and long-term strategic recommendations.
- Support executive leadership in defining the vision, mission, and operational goals for warehousing, ensuring alignment with overall corporate strategy and market objectives.
Qualifications
- Bachelor’s or Master's degree in Supply Chain, Logistics, Engineering, Organisation & Leadership, Finance and Economics, International Business
- Over 8 years of experience in warehouse management or a related field
- People Management & Leadership
- Analytical & Planning Skills
- Integrity & Ethics
- Patience & Empathy
- Experienced with SAP and Microsoft Office Suite
- Good command of writing and speaking English