We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.PRINCIPAL RESPONSIBILITIES: (Include but not limited to:)
- Effectively administer and openly support all Company and sales policies and guidelines
- Deliver the required sales targets
- Represent the Company in an ethical, moral and professional manner
- Train, educate, and monitor the performance goals of all sales employees
- Monitor the performance of sales consultants and take corrective action where required
- Maintain a professional approach while participating in or conducting meetings
- Acknowledge the achievements of team members
- Share the role of presenter/trainer as required
- Lead by example in both professional and personal conduct
- Adhere to industry and Company best practices
- Support marketing programs and educate sales staff on the marketing strategies
- Establish a positive team attitude towards exceeding site generated lead objectives
- Actively participate in management duties, training sessions and sales meetings and provide on-site support to sales employees
- Ensure the sales team maintains a positive interface with all on-site and corporate departments and actively support Developer Representative recommendations
- Develop community relations between the Company and the neighbourhood
- Utilise sales, marketing and fiscal reports to assist in managing the site on a profitable basis
- Provide a safe and healthy work environment for all employees and guests
- Stays current with required government licenses
- Ensure all employees stay current with required government licenses, work permits, etc.
- Build, develop and manage an engaged team with a Count on Me! attitude and living our core values of Integrity, Leadership, Innovation and Growth
- Provide regular coaching, mentoring and feedback to the team to ensure continued development and identify training needs
- Establish service quality standards based on internal customer requirements
- Identify trends/root causes and take action to ensure desired results are achieved
- Develop and sponsor initiatives that foster open communication
- Consult with appropriate stakeholders to obtain agreement or remove barriers before implementing change
- Employees must ensure they comply with WVRAP’s OH&S Policy, procedures and any reasonable instruction given by WVRAP.
- Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.Display a Count On Me! service to all internal and external parties.
- Display innovation through inspiring, creating and improving processes and products.
- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.