Project Manager (Bangkok)

1. Requirements & Backlog Management

• Collaborate with clients to capture their business context, including goals, challenges, and opportunities;
• Take ownership of backlog management, prioritizing user stories based on value, feasibility, and alignment with business goals;
• Ensure the backlog is prepared for development.
  

2. Client Communication & Relationship Management

• Serve as the primary point of contact for the client, building and maintaining a strong, trusted relationship.
• Proactively communicate project status, progress, risks, and milestones to ensure alignment and manage expectations effectively.
• Lead project delivery with a focus on achieving high levels of client satisfaction and fostering long-term partnership.
• Act as a trusted advisor to the client, understanding their strategic goals to foster long-term growth.

3. Project Planning and Execution

• Milestone & Roadmap Management:

  • Define and manage key project milestones and timelines to align with business objectives;
  • Develop and maintain a detailed product roadmap, ensuring timely and successful delivery;
  • Lead the successful delivery of projects for existing clients, ensuring high levels of client satisfaction;
  • Collaborate with Account Managers to identify opportunities for additional services or products that align with client needs and drive business growth.

• Risk & Change Management:

  • Identify potential risks and issues that could impact project development or delivery;
  • Manage change requests by working closely with Account Managers to understand customer needs, prioritize requests, and implement changes efficiently.
    

• Quality Assurance & Process Alignment:

  • Establish and monitor quality indicators and dashboards to track project performance;
  • Collaborate with relevant teams to develop checklists and processes that ensure the quality of all deliverables meets the highest standards.
  • Ensure that all project processes are in compliance with company standards, regulations, and best practices;
  • Assess and propose improvements to enhance efficiency and effectiveness in project delivery.