Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.
We are looking for potential candidates who are eager to learn and grow to join our young talent team.
Job Posting Location
Bangkok
Job Summary
Application Support for Loyalty Platform Operation
Job Description
- Provide first and second tier support on system and application
- Monitor and maintain system and application to be stability and ready to use
- Understand, investigate, troubleshoot and resolve incidents, finding the root cause and effectively communicate to users
- Provide timely response, follow-up and resolution to ensure all support activities are tracked and closed within committed SLA
- Troubleshoot system, network problems, diagnosing and solving software faults
- Configure system and application according to business requirements, debug, troubleshoot, fix configuration and integration issues
- Work collaboratively with user and development team
- Provide improvement for monitoring system and application proactively
Knowledge, Skills and Competency :
- Bachelor’s Degree in Computer Science, Computer Engineering, Software Engineering or related field
- At least 2 years of experience in IT development or System/Application support
- Knowledge in PL/SQL, Shell script, Angular, JAVA, .NET C#, Unix, Windows and Database
- Good problem solving, analytical, communication and negotiation skills
- Good attitude, curious mindset and willingness to learn
- Can work under service mind and work well under pressure
Recruiter
Supaporn Limsiritong (สุภาภรณ์ ลิมศิริธง)