ROLE SUMMARY
Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.
The Health Representative identifies and priorities Pfizer opportunities through understanding customers’ business and strategic imperatives. The Health Representative is responsible for developing and executing an effective customer engagement activity.
The Health Representative is responsible for supporting their customers with their designated portfolio within a defined geographical territory that includes both Bangkok and/or other provinces
ROLE RESPONSIBILITIES
- Engage on promotional science-based brand messages where product could support HCP in meeting patient need
- Engagement is also focused on broader range of content (e.g. disease status)
- Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
- Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)
- Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
- Enlisting and tenders for responsible hospitals and product portfolio
- Managing, monitoring and achieving of key performance parameters; Financial and non-financial KPIs such as activities vs target and call coverage plan
QUALIFICATIONS
- Bachelor’s degree preferred in Science or a healthcare background (e.g. pharmacist, nurse) solid knowledge of the industry would be preferred.
- 2-3 years of selling experience in pharmaceutical field would be preferred
- Able to communicate with local language (Thai)
#LI-PFE
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
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