Who are we?
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.
At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:
Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!
Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!
Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.
As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.
We look forward to meeting you!
Job description
About the Job
Perform daily IT system checks (infrastructure, backups, alarms, networks, voice recording systems, etc.) and escalate issues when necessary.
Ensure compliance with global IT infrastructure and security standards.
Keep servers, PCs, and laptops updated with patches and antivirus protection.
Manage IT assets and maintain accurate records.
Support and maintain local systems, including:
Microsoft Windows servers and Active Directory
Microsoft Office suite
DNS / DHCP systems
IP Phone and voice recording systems
Reuters / Bloomberg financial data systems
VMware and NetBackup platforms
Provide first and second-level user support (hardware, software, telephony, mobile devices, etc.).
Troubleshoot user incidents, escalate to regional/global teams when required, and follow up until resolution.
Install and maintain applications and tools provided by headquarters.
Configure systems to ensure local workstations integrate with regional servers and trading platforms.
Support regulatory IT systems (payment, reporting, compliance, etc.) ensuring they operate effectively.
Contribute to business continuity and disaster recovery (BCP/DR) testing and support.
Apply best practices in information security, governance, and operational risk management.
About You
Experience with Microsoft environments (Windows servers, Windows 10, Active Directory, SCCM, DNS/DHCP).
Knowledge of antivirus solutions and system patch management.
Experience with VMware and NetBackup is a plus.
Understanding of information security and governance frameworks (ISO27001 awareness preferred).
Familiarity with financial industry regulatory systems (e.g., payments, reporting tools) is an advantage.
At least 5 years of experience in IT infrastructure and end-user support.
Strong troubleshooting and problem-solving skills.
Good written and spoken English communication skills.
Team player with strong prioritization and customer orientation.
Banking industry knowledge is an advantage but not mandatory.
What we offer
A dynamic and international working environment.
Opportunities to work on business-critical IT systems.
Exposure to both local and regional IT environments.
Continuous learning and professional development opportunities.
A collaborative culture that values teamwork and customer service excellence.
We are proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.