Human Resources Manager - Hilton Garden Inn Pattaya City

Human Resources Manager - Hilton Garden Inn Pattaya City

Exceptional Hospitality Starts With You

As HR Manager, you are responsible for in implementing HR strategic planning and ensuring that HR management aligns with the hotel and corporate's overall strategy. The role requires participating in the development and improvement of the hotel's human resources policies, procedures, and regulations and executing all aspects of HR management, including team member relations, labor dispute handling, and ensuring compliance of all HR activities.

Here’s what you’ll do during a typical day:

Strategic HR Leadership:

Strategic HR Management:

• Develop and implement HR strategies and initiatives aligned with the hotel’s overall objectives.
• Provide guidance to department heads on workforce planning, talent management, and employee engagement.

Recruitment & Onboarding:

• Oversee the recruitment process, from sourcing and interviewing to hiring and onboarding new team members.
• Collaborate with hiring managers to ensure recruitment efforts meet staffing needs and align with the company culture.

Employee Relations:

• Act as the main point of contact for team members, addressing concerns and resolving workplace conflicts in a fair and professional manner.
• Foster a positive work environment that encourages teamwork, open communication, and mutual respect.

Performance Management:

• Lead the performance appraisal process, ensuring timely feedback and goal-setting for all employees.
• Develop and implement strategies to address performance issues and support career growth.

Training & Development:

• Identify training needs and coordinate learning opportunities to enhance employee skills and knowledge.
• Support leadership development programs to prepare team members for future roles.

HR Administration:

• Maintain accurate employee records, including attendance, contracts, and performance evaluations.
• Ensure the hotel complies with labor laws, health and safety regulations, and company policies.

Compliance & Reporting:

• Monitor compliance with HR policies and legal requirements, addressing any gaps or risks proactively.
• Prepare and present HR metrics and reports to senior management to support decision-making.

Employee Engagement & Retention:

• Develop and implement employee engagement initiatives to boost morale and reduce turnover.
• Recognize and celebrate employee achievements to foster a culture of appreciation and loyalty.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced certifications (e.g., SHRM-CP, SHRM-SCP) are a plus.
• Proven experience in human resources management, with at least 5-7 years in a leadership role, preferably in the hospitality industry.
• Strong knowledge of labor laws, employee relations, and recruitment practices.
• Excellent communication and interpersonal skills.
• Proficiency in HR management systems and Microsoft Office applications.
• Strong organizational and problem-solving abilities.
• Ability to build relationships and influence stakeholders at all levels.
• Flexibility to adapt to a fast-paced and dynamic environment.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members' well-being, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Team Spirit: Join a supportive and friendly team that feels like family.
• Career Growth: Opportunities for professional development and career advancement.
• Great Perks: Competitive salary, benefits, and more.
• Dynamic Environment: Enjoy a vibrant and engaging workplace where every day is different.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With 24 world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our to see why we’re more than a great place to stay—we’re a great place to work.