Job Summary:
Responsible for supporting and executing learning initiatives across the organization. This includes managing SAP-related training operations, internal knowledge sharing, certification programs, and employee engagement activities such as orientation and milestone recognition including support L&D administrative & operation. The position will take a more strategic and facilitative role in designing and evaluating learning programs.
Responsibilities:
- Operate and manage SAP External Training requests and coordination with Business Units.
- Facilitate SAP Knowledge Sharing sessions and maintain internal learning records.
- Coordinate KM Project Deliverable Sharing & Requests across departments.
- Organize and track Non-SAP Training programs and attendance.
- Support SAP Certification processes and documentation.
- Maintain records of Certified Trainers and assist in trainer development.
- Administer and update content in the Learning Management System (LMS).
- Coordinate 3-Year Service Milestone recognition activities.
- Monitor and submit S&D (Skills & Development) Reports.
- Process and track Cash Advance requests related to training logistics.
- Facilitate New Hire Orientation programs.
- Act as Training Facilitator & Organizer for internal and external sessions.
- Lead onboarding engagement programs to enhance new hire experience.
- Collaborate with cross-functional teams to assess learning needs and propose solutions.
Qualifications:
- Bachelors degree or Masters Degree in human resources, Business Administration, or related field.
- At least 3 years of experience in L&D, HR, training coordination, HR development roles
- Experience in instructional design and adult learning principles is preferred.
- Basic knowledge of SAP and LMS platforms is an advantage.
- Ability to manage multiple tasks and meet deadlines.
- Strong facilitation, presentation, and stakeholder engagement skills.
- Strong organizational and communication skills.