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Job Posting Location
Bangkok
Job Summary
Contact Center Supervisor
Job Description
1.Manage Contact Center to meet CC KPIs, Handle or Consult agents to solve cases within SLAs
2.Monitor and evaluate the performance to develop performance improvement and action plans.
3.Ensure daily processes/ contact center operation to meet KPIs and SLAs
4.Handle the other jobs as assigned
2.Monitor and evaluate the performance to develop performance improvement and action plans.
3.Ensure daily processes/ contact center operation to meet KPIs and SLAs
4.Handle the other jobs as assigned
Recruiter
Pitchaporn Sukittipattanakul (พิชชาพร สุกิตติพัฒนากุล)