Change Management Lead (Business Consulting)
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We are seeking a Change Management Lead for a deposits and lending core banking implementation of retail and commercial bank. The candidate should be experience in strategizing, planning and managing change for similar large, complex projects, preferably in Thailand.
Your key responsibilities:
- Change strategy: Strategize and develop change plan based on client context and priorities
- Communicate change: Curate and delivery messaging to provide awareness for the case for change, inspire participation and adoption
- Change impact: Lead assessment of change impact by stakeholder groups (functions and departments) and persona
- Change design: Develop training and learning materials and curriculum to enable user groups
- Change delivery: Plan and deliver training, assess effectiveness and of end users’ readiness to transition to the new system
Essential Qualifications:
- Bachelor’s degree in Business Administration, Information Technology, or a related field. A Master’s degree or relevant certifications (e.g., PMP, Agile) is preferred.
- Minimum 10 years of experience in change management, with a focus on retail and commercial banking
- Proven experience in managing change in large-scale transformation projects and leading cross-functional teams
- A solid understanding of how people go through a change and the change process
- Experience with and knowledge of change management principles, methodologies and tools
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Ability to clearly articulate messages to a variety of audiences
- Ability to establish and maintain strong relationships
- Ability to influence others and move toward a common vision or goal
- Flexible and adaptable; able to work in ambiguous situations
- Resilient and tenacious with a propensity to persevere
- Forward looking with a holistic approach
- Organized with a natural inclination for planning strategy and tactics
- Problem solving and root-cause identification skills
- Able to work effectively at all levels of an organization
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Experience with large-scale organizational change efforts
- Change management certification or designation desired
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
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