Overall governance
• Ensure understanding of department policies, work procedures, standards, and guidelines such as ISO, to provide guidelines to junior members.
• Support periodic revision of policies, standards, guidelines, work processes and procedures that are relevant to utility operational work, to ensure efficient operation and alignment with company’s policies & compliance with relevant governance.
Function-related accountabilities?
1. Utilities operations execution
• Schedule work plan and day-to-day activities for junior members, as well as ensure availability of machinery, equipment, and infrastructure to ensure operations run smoothly and efficiently to achieve goals and targets.
• Supervise and review water and wastewater treatment activities carried out by personnel to ensure safety, reliability, and efficiency of utility operations in assigned areas.
• Ensure information integrity in the log book, relevant reports, etc. to ensure important value/ information are recorded, activities carried out by operators achieved their individual targets, and all abnormalities are entirely recorded and reported.
• Collaborate with maintenance teams for maintenance activities such as scheduling preventive maintenance on machinery and equipment, as needed to ensure assets are ready-to-use and broken machines/ equipment are fixed or discharged in a timely manner.
• Maintain positive relationships with clients and provide assistance regarding utility utilization or any issues/concerns to ensure client satisfaction with WHA's service delivery.
• Train and pass on technical knowledge/skills/tips to junior members, in order to ensure they can perform their daily tasks successfully and achieve their individual goals and targets.
2. Quality, health, safety, and environment
• Supervise overall activities in assigned areas to ensure SHEQ standards are met, and staff strictly complies with SHEQ policies and regulations.
• Supervise cleaning and maintaining of equipment, tanks, filters, workspace, etc. in order to ensure cleanliness and hygiene of assigned areas.
• Conduct preliminary investigations related to SHEQ matters in assigned areas, as well as report all crucial issues to a superior level for further investigation.