As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
SS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Overview
We are seeking a dedicated and detail-oriented IT Software Engineer to oversee the daily operations of our automated processing systems, batch monitoring, and overall health of our IT environment. This role is crucial in ensuring seamless file delivery, adherence to SLAs, and efficient incident management.
Key Responsibilities
- Automated Processing & Batch Monitoring: Manage and monitor automated processing systems and batch cycles to ensure optimal performance and health of the environment.
- Change Control & Incident Management: Oversee change control procedures, handle day-to-day operational incidents, and ensure compliance with SLAs.
- File Delivery Management: Facilitate and troubleshoot the technical aspects of file delivery procedures.
- Server & Network Troubleshooting: Diagnose and resolve issues related to Windows & Linux servers, networks, and Citrix environments.
- Server Maintenance: Perform regular server maintenance tasks, including recycling and patching.
- Database Management: Assist in the management of databases, particularly during weekend maintenance windows.
- Scripting & Automation: Develop and maintain scripts using Linux Shell, Windows Command, SQL, VB Script, Python, PowerShell, Perl, and Terraform for various projects and client requests.
- Environment Refreshes: Usage of scripting automation to build cloud systems, coordination with internal stakeholders (professional services, IT teams) and customers.
Qualifications
- Education: Bachelor's or Diploma degree in Business Administration, Computer Science, Information Technology, or a related field.
- Experience: Minimum of two (2) years of technical operational experience, specifically in automated operations with tools like Autosys and Tidal.
- Technical Skills:
- Proficiency in scripting languages and SQL.
- Experience with Windows and Linux servers, SQL Server Management Studio, and script editors (e.g., Notepad++, Vim).
- Familiarity with SFTP tools (e.g., WinSCP) and automation software.
- Competence in Windows Server Administration tools.
- Platform Experience: Working knowledge of the ServiceNow platform.
- Problem-Solving: Strong ability to understand and troubleshoot client-specific workflows and automation builds.
- Collaboration: Proven experience in collaborating effectively with other IT departments.
Preferred Skills
- Automation Tools: Experience with various automation tools and job creation processes.
- Technical Aptitude: Strong technical aptitude and the ability to quickly learn new tools and technologies.
- Communication: Excellent communication skills to interact with clients and internal teams effectively.
Why You Will Love It Here!
- Flexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location – 6 minutes’ walk from Phromphong BTS or 10 minutes’ walk from Sukhunvit MRT
- Your Future: Retirement Program, Professional Development Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave
- Your Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry and Provident Fund Contribution
- Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
- Training: Hands-On, Team-Customized, including SS&C University
- Education: Paid further education opportunities for employees who are eligible
- Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible
- Welfare Committee: Discounts on fitness clubs, travel and more!
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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
