About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
About the Role:
We are seeking a proactive and detail-oriented Coordinator to support the Agoda Ambassador program—a fast-growing affiliate program connecting passionate travel creators with Agoda. In this role, you’ll be the operational backbone of our influencer program, ensuring a seamless experience for hundreds of creators from outreach to onboarding, contracting, communication, and payments.
Key Responsibilities:
- Influencer Outreach:
Proactively reach out to hundreds of potential creators via our influencer platform and direct contact, introducing them to the Agoda Creator Community and answering initial questions. - Onboarding & Relationship Management:
Guide interested influencers through the onboarding process, ensuring all required steps and documentation are completed accurately and efficiently. - Contract Management:
Coordinate the contracting process for each creator, including sending, tracking, and filing agreements, making sure all agreements are signed by the agreed timeline. - Day-to-Day Communication:
Serve as the main point of contact for all creator inquiries, providing timely and accurate responses to FAQs and investigating solutions for more complex questions. - Payment Processing:
Manage quarterly commission payments and monthly reimbursements for creators, ensuring accuracy and timely delivery on a one-to-one basis. - Record Keeping:
Maintain up-to-date records of creator status, contracts, communications, and payment schedules. - Continuous Improvement:
Identify and suggest process improvements to enhance the efficiency and experience of the Creator Community program. - Reporting & Analytics:
Assist with compiling reports and analyzing metrics to help the team monitor program growth.
Requirement:
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills in English
- Open to fresh graduates
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Comfortable with administrative work, contract management, and payment processing
- Proactive, resourceful, and able to work independently
- Experience with spreadsheets and influencer platforms is a plus
- High level of integrity and discretion when dealing with confidential information.
- Previous experience in affiliate programs or community management is a plus
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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
