Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
To lead Tribe Phuket Patong as a dynamic, design-led lifestyle hotel. This role demands a commercially savvy, stylish, and hands-on leader who can drive performance, build strong teams, ensure seamless operations, and deliver an unforgettable guest experience that reflects the brand’s identity.
Key Responsibilities (Summary)
Brand Leadership: Ensure the hotel reflects the brand in every detail, from design to service.
Commercial & Revenue Management: Oversee budgeting, forecasting, pricing, and yield strategies to maximize profit.
Team Leadership: Recruit, develop, and motivate a high-performing team aligned with the brand's energy and values.
Operations Excellence: Manage daily operations across all departments, ensuring efficiency, compliance, and high standards.
Guest Experience: Drive personalized, exceptional service that delivers memorable guest interactions.
Stakeholder Collaboration: Engage with owners and partners on performance, updates, and strategic decisions.
Digital & Marketing: Oversee online presence, digital strategy, and align marketing with revenue goals.
Quality & Service: Lead improvement initiatives, monitor guest feedback, and ensure brand consistency.
F&B & Rooms: Maintain standards and performance in all F&B and Rooms Division operations.
Safety & Crisis Management: Enforce safety protocols and readiness for emergencies.
Leadership Culture: Lead by example, communicate effectively, nurture talent, and instill discipline.
Qualifications
•Experience in senior management overseeing operations
•Strong organization and leadership skills.
•Excellent interpersonal and communication skills.
•Effective management style, hands-on and approachable.
•Bottom-line oriented with emphasis on quality guest-service and team-building
•Understand and adaptive to market trends and needs of a challenging and exciting environment.
•Ability to implement innovation is required.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
