Job Number25122849
Job CategoryFood and Beverage & Culinary
LocationThe St. Regis Bangkok, 159 Rajadamri Road, Bangkok, Bangkok, Thailand, 10330
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
As a Hostess in our luxury hotel bar, you will be the first point of contact for guests, setting the tone for an exceptional experience. You will greet guests warmly, manage seating arrangements, and ensure the bar area maintains a refined and welcoming atmosphere.
Guest Experience & Seating:
- Greet guests with a warm, professional demeanor and determine party size.
- Escort guests to clean, available tables; assist with seating and present updated menus.
- Guide guests through the bar and lounge areas, offering assistance as needed.
- Organize seating for special needs or group arrangements, ensuring comfort and accessibility.
Bar Area Presentation:
- Ensure all place settings include clean napkins, polished silverware, and standard items.
- Check menus for cleanliness, accuracy, and availability; replace any damaged or outdated copies.
- Maintain cleanliness of hostess station and surrounding areas throughout the shift.
Monitoring & Coordination:
- Monitor seating availability and guest flow to optimize service efficiency.
- Communicate with bar staff and servers to ensure smooth operations and guest satisfaction.
- Observe guest safety and comfort, addressing any concerns promptly.
Professional Conduct:
- Follow all company policies, safety procedures, and security protocols.
- Report any accidents, injuries, or unsafe conditions to management immediately.
- Maintain a clean and professional appearance, adhering to uniform standards.
Communication & Teamwork:
- Use clear, courteous, and professional language in all interactions.
- Answer phones with proper etiquette and assist with reservations or inquiries.
- Foster positive relationships with team members and support shared goals.
Physical Requirements:
- Stand, walk, or sit for extended periods.
- Move, lift, carry, push, or pull items up to 10 pounds without assistance.
- Rearrange tables and chairs as needed for guest comfort and group seating.
Additional Duties:
- Perform other reasonable tasks as assigned by supervisors to support bar operations.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
