The Demand & Supply Planning Manager responsible for designing, implementing, and managing a robust PSI system across all D2C/EC platforms (Shopee, TikTok Shop, Lazada, Shopify). The primary goal is to optimize inventory, eliminate stockouts during campaigns, minimize dead stock, and maximize sales and profitability. Key responsibilities include leading PSI system development, conducting demand forecasting, managing inventory and supply planning, collaborating with stakeholders, tracking SCM KPIs, and leading a team.

What You'll Do

PSI System Development & Management:

Lead the design, implementation, and continuous improvement of a comprehensive PSI tracking system for all SKUs.
Establish and manage the weekly/monthly PSI meeting cadence with relevant stakeholders (Marketing, Sales, and Operations).

Demand Planning & Forecasting:

Analyze historical sales data, market trends, and platform-specific campaign calendars (e.g., digiday in partner platform) to generate accurate demand forecasts for each SKU.
Collaborate closely with the Marketing and D2C/eCommerce teams to incorporate promotional plans, new product launch schedules, and other sales-driving activities into the forecast.

Inventory & Supply Planning:

Based on the demand forecast, calculate and set optimal inventory target levels, including safety stock and reorder points for each SKU.
Develop and execute a procurement plan, managing purchase orders (POs) with clients/suppliers to ensure timely delivery and alignment with inventory targets.
Proactively identify and manage slow-moving and obsolete (SLOB) inventory, creating action plans (e.g., clearance sales, bundling) to minimize dead stock.

Stakeholder Management & Collaboration:

Act as the primary point of contact between the D2C/eCommerce team, clients (brands), and the warehouse team regarding all supply chain matters.
Lead cross-functional projects to improve overall supply chain efficiency.

Performance Management & Reporting:

Define, track, and report on key SCM KPIs, including:
Forecast Accuracy
Inventory Turnover Rate
Stock Cover Days
Out-of-Stock (OOS) Rate (especially during campaigns)
Dead Stock Value
Provide regular, insightful analysis and strategic recommendations to senior management.

Team Leadership:

Manage, mentor, and develop the Junior and Senior members delegating tasks and fostering professional growth.

5 years of experience in e-commerce enablement.
At least 3 years of professional experience in e-commerce enablement, internet startups, or renowned international brands in FMCG is highly desirable.
Familiarity with e-commerce platforms such as Lazada, Shopee, or TikTok is an asset, depending on the role level.
Bachelor's degree in Economics, Engineering, Business Administration, or a related field.

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