Job Description:
Receive order in SAP, process order allocation with correct price an in full , discuss with finance regarding credit hold and release and ensure to interface orders to 3PL logistics on time and completely.
Manage promotional pricing, quota and mapping active selling product via SAP by setting aside according to trade marketing information and process orders accordingly
Support to clear inactive product to minimize write off cost.
Prompt response of reject order from customers by collaborating among sales, transporter and customer service to minimize goods return and investigating causes of high volume of goods returns to find out the preventive action with sales team
Co-pilot with Sales team to drive business growth in each channels (MT, GT. SPT, E-Commerce) through customer collaboration program, include managing customers ‘ KPI, inventory, and joint supply chain efficiency improvement projects
Manage, create and present case fill reports for period communication and customer meeting and in additional retrieve data, generate and submit other reports to related functions
Manage customer complaints
