Customer service
Location: Bangkok, Thailand
Application Deadline: Open until filled
Job Descriptions :
- Directly deal to customers (Purchasing team, Logistic , account and Finance).
- Main task is to access customer web site to get forecast ,PO, Label ,delivery note , Billing and follow up payment , Billing and follow up payment.
- Proceed forecast and order into NMB system.
- Follow up shipment /delivery reply, check /submit delivery plan to each customer.
- Communicate with both and Factory side in case pull in /push out.
- Preparing quotation when exchange rate change and change new price in NMB system.
- Prepare sales estimation of each items.
- Preparing sales routing in case new business.
- Issue delivery order and communicate with Logistic and warehouse to arrange cargoes to customer.
- Issue Tax invoice and send Tax Invoice to customer and submit to NMB account team.
- Follow up billing and payment from customer.
- Submit AR report for each customer.
- Submit sales report for BOI purpose to each customer.
- Support sales team in case any action required ( Such as unforeseen delivery issue or Quality issue)
- Contact Routing :
- (Customers ,Factory, Product Coordinator, Logistic , Account and Sales team) Correspond with customers Window persons such as : Purchasing , Sourcing , quality control, production, accounting.
Qualifications :
Bachelor Degree - - any relate field.
- Experienced in related customer service especially manufacturing field).
- Good Communication skill with Service mind.
- Good English skill TOEIC score, Min 600, Good Communication negotiation skill.
- Microsoft office Skill.
- Excel : Daily Need basic excel formula knowledge and attitude to study more.
- Word :・ Basic skill.
- Basic knowledge and experience in Logistic /Incoterm.
- Others : Company provide Notebook
- Company working Hour : Sharply start 8.00am – 17.30 pm , no overtime support
- Saturday working 1-3 days a year (based on company calendar)
- Proven leadership abilities, with experience directing and facilitating technical meetings.
- Ability to convey complex technical issues clearly and effectively.
- Competence in reviewing and verifying comprehensive documentation for hardware and software design and testing.
- Skilled in taking concise meeting minutes and preparing detailed reports.
For more information, please contact:
Email: [email protected]
Tel: 035-361439 ext. 1721, 1777
Mobile: 089-926-2177, 081-907-4948, 080-059-0252
Email: [email protected]
Tel: 035-361439 ext. 1721, 1777
Mobile: 089-926-2177, 081-907-4948, 080-059-0252
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