Job Descriptions
Represent a good image of the shopping mall and company
Providing excellence service to customer at the assigned service counter including
Information Center
Parking Validation
Redemption (Promotion & Rewards)
Membership Services
Selling and Issuing Gift Cards, Coupons, or Vouchers (Product)
Baby Stroller & Wheelchair Service
Assist with Customer Issues
Receive and Handle Customer Feedback
Support Company Activities and Events
Comply with Company Policy
Business Group Visit Laison.
Hours of operation: 5 working days per week.
2 Shift 9.00 - 19.00 Hrs. and 12.00 - 22.00 Hrs. (9 hours + Break 1 hours = 10 hours per days)
Functional Skills & Experiences
0-2 years experience in customer service
Fluent of spoken and written English
Competence in Computer & Digital Literary
Familiar with application & program usage
Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
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