Azure Solution Engineer - Data & AI

Why Microsoft  

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission. 

The purpose of this role   - Azure Solution Engineer - Data & AI

• Engage with customer technical decision makers and influencers specifically in the Data & AI space.
• Leverage customer data platform estate insights, Microsoft’s Data & AI portfolio, and deep technical or industry knowledge to build credibility and trust. Lead technical wins for advanced analytics, AI/ML, data platform modernization, cloud-scale databases, generative AI and Agentic AI.
• Proactively mitigate blockers by collaborating with engineering and product teams, leveraging support with minimal guidance.
• Support partner co-sell motions by acting as a Data & AI liaison, ensuring alignment on architecture, tools, and delivery frameworks. Capture and shares competitive intelligence on emerging Data & AI trends, feeding back into product teams to improve capabilities and influence roadmap strategies. Provide strategic technical input to shape account plans and win strategies, tailoring Microsoft messaging around the business value of Data & AI solutions.
• Apply and customizes demonstration assets to showcase real-time insights, predictive models, and GenAI capabilities.
• Deliver architectural guidance on scalable, secure, and responsible Data & AI solutions. Coach the account team to apply data-driven sales methodologies aligned to customer digital transformation goals. Build and execute a readiness plan focused on AI, data governance, and analytics trends, while actively closing skill gaps. Lead group enablement sessions and one-to-many engagements to promote Microsoft’s Data & AI value.
• Monitor and contributes to technical communities to stay current and share knowledge.

• Fluency in both Thai and English at a business level is required.
• Role based in Bangkok 

Responsibilities

• Act as the voice of the customer (VOC) by driving new feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform) across territories so they can be added and prioritized. Represents the customer to product teams (e.g., Engineering) to shape products and services by providing insights across the territory.
• Capture core customer compete knowledge across solution areas and delivers back to product and engineering teams to enhance team capabilities and develop compete strategies.
• Provide strategic, technical, and partner input based on Microsoft capability to contribute to strategy development, leveraging partner and competitor knowledge.
• Work with account teams to shape strategic customer win strategy and tailor unique Microsoft value messaging to audience.
• Monitor and analyze action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes. Identifies opportunities to promote usage.

• Use knowledge of customer context, cross-solution, or portfolio expertise, and technical and market/industry knowledge to build credibility with customers individually or at scale.
• Leverage knowledge of programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) and proactively engages with engineering, product, and support teams to remediate blockers.
• Help ensure consistency and quality of engagements through adherence of standards and best practices (e.g., managed service provider [MSP], managed certified professional [MCP]).
• Utilize common sales and delivery methodology for the Microsoft sales organization to identify and engage customers in new opportunities. Actively seek and incorporate feedback on customer impact to increase capabilities.
• Proactively help to maximize impact of customer engagements by executing on solutions to blockers.
• Engage with customer technical and business decision makers, and identifying customer needs and issues proactively through technical discovery.
• Use knowledge of customer context, cross-solution or portfolio expertise, and deep technical and market/industry knowledge to build credibility with customers individually or at scale.
• Lead and ensure customer needs are met by showcasing suitable Microsoft solutions anchored in insights and business value, and influences customer technical buy-in. Utilizes rules of engagement (e.g., role boundaries, handoff strategies), and leverages knowledge of processes (e.g., Managed Service Provider [MSP], co-sell partners), tools, and programs (e.g., FastTrack). Searches for customer references to use in engagements.

• Engage in partner sell-with scenarios by acting as liaison between the partner and team and shares visibility on partner resources and processes.
• Support the development and maintenance of relationships with pre-sale team and partners. Self-identifies and selects top 5 to 10 go-to partners on proactive and early engagement in opportunities.

• Present, apply, and customize architecture patterns to partners or customers or businesses and drives cross-workload support for Microsoft Solutions.
• Apply and customize existing demonstration assets.
• Demonstrate and oversees demonstrations (e.g., pre-built demos, architectural design sessions [ADS], proof of concept [POC] sessions with partners) of solutions based on multiple Microsoft products through early stage engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment.
• Review partner demonstrations and provides feedback to ensure alignment with Microsoft standards.

• Conduct group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
• Monitor and respond to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area.
• Contribute and participate in Customer Executive Briefing Center sessions.
• Share best practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.
• Grow domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture. Builds their own readiness plan and proactively identifies learning gaps.

Qualifications

What skills do you need to have?  

There will be many opportunities for you to learn and grow into this role and Microsoft. 

However, to be able to best deliver on the purpose of this role, these are the core skills and experiences you should have on day one:  

Required/minimum qualifications

• Fluency in both Thai and English at a business level is required.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.