General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.This position is also open to anyone recognized as a disabled worker.
Reference
2025-15759Line Of Business
FREIGHT MANAGEMENT
Position description
Type of assignment
Full-time Regular
Function
Operational activities - Freight Administration
Job title
Associate - Control Tower M/F
Job description
- Process track and trace shipment by using carrier website to obtain the shipment status.
- Update and maintain information provided by carriers into internal web application.
- Provide proactive communication regarding deviation to customer when shipments are at risk or in a delay.
- Provide timely communications and customer service functions in a multi-client environment.
- Prepare summary and assessment reports related to daily operations.
- Other duties / projects as assigned by immediate superior.
Applicant's profile
- Bachelor's degree in international business / Logistics Management or any related field.
- At least 0-3 year of experience in Customer Service.
- Preferably knowledge of Air freight / Sea freight industry and processes.
- Basic command in English.
Working time (%)
100
Position location
Position place
Asia, Thailand, Krung Thep Maha Nakhon [Bangkok]
Location
BPO Thailand
Candidate criteria
Minimum level of education required
BACHELOR'S DEGREE
Years of experience in similar position
Junior (1 to 5 years of experience)
Languages
- English (Basic knowledge)
- Thai (Fluent)
