KEY RESULT AREAS
- Directs and controls all subordinate engineering staff to ensure that all day to day operational matters are handled on time and that guest expectations are met.
- Maintains facilities and equipment by conducting routine inspections and determining appropriate rectification measures.
- Maintains systems to be able to handle day to day guest requests quickly and efficiently.
- Assists in the preparation of duty rosters, vacation plans and public holiday scheduling.
- Ensures the implementation and follow up of ongoing preventive maintenance programs.
- Assists in the establishment of inventory procedures and control.
- Assists in the monitoring and controlling of the hotels annual R&M budget
- Ensures the implementation and follow up of energy conservation programs
- Liaise with purchasing and suppliers to ensure provision of quality engineering supplies at most competitive prices
Monitors the standard of work carried out by contractors engaged by the hotel to ensure that it meets the agreed quality. - Assists in the maintenance and monitoring of established safety and emergency procedures.
- Assists in maintaining efficient administration within the engineering department.
- Assists in the selection, training, evaluation and rewarding of employees as directed.
- Coaches, counsels, disciplines and develops subordinate employees.
GENERAL
- Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
- Performs additional duties as directed by supervisors.
- Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
- Is fully conversant with all health and safety, fire and emergency procedures.
- Maintains a high standard of personal hygiene, dress, uniform, and body language.
- Is polite and professional in any situation where the image or regulation of the hotel is represented.
- Attends meetings and training as required by supervisors.
- Ensures that all activities are carried out honestly, ethically, and within the parameters of Law.
PERFORMANCE EVALUATION CRITERIA
- Quantity and nature of guest comments and complaints
- Condition of guest rooms, public areas and back of house areas
- Staff training and development
- Departmental expenditure maintained within budget
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