Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- Experience in either system design or reading code (e.g., Java, C++, Python, etc.).
- Experience troubleshooting technical issues for internal/external partners or customers.
Preferred qualifications:
- Experience with the advertising industry and technologies.
- Experience in project/program management to manage multiple projects at the same time.
- Experience in an Industry Vertical with knowledge of trends and business tests related to digital.
- Experience in building proof of concepts using web/scripting technologies (e.g., JavaScript, PHP, Python) and SQL databases.
- Ability to understand technical concepts and communicate them to a non-technical audience.
- Excellent collaboration skills with business teams, solution engineers, etc.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Engage with external clients and internal sales stakeholders to identify customer business objectives and marketing objectives through a consultative approach.
- Lead client meetings to explore opportunities for Joint Technical Plans, Digital Growth Packages and Standalone Solutions which help our customers achieve their business objectives.
- Develop expertise of the Google Advertising Products and Customer Infrastructure to be able to architect technical solutions on of them to meet customer needs.
- Lead multi quarter technical projects by collaborating closely with cross functional internal and external teams (technical and non technical team members).
- Discover media activation opportunities arising from implementation of technical solutions. Build trusted technical advisory relationship with customers and internal sales stakeholders.
