Location:
Bangkok, TH, TH, 10260
Global Business Unit: CG
Job Function: Sales
Requisition Number: 185439
Description:
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
- Supervise tele-marketing assistants to ensure work processes and standard operating procedures are adhered to when performing work
- Create and maintain lead and target lists for potential new customers over the phone
- Conduct audits on calls/transactions and provide feedback to tele-marketing assistants for improvement
- Consolidate customer/market feedback and provide insights to relevant teams to enhance products/services/sales
- Identify and evaluate key areas/processes to improve customer experiences and meet sales targets
- Monitor daily results and prepare weekly and monthly analysis reports for management
- Conduct daily team meetings outlining any urgent issues, updates on promotions/campaigns, trade announcements etc., to ensure tele-marketing assistants are fully educated
- Work closely with the Sales and Marketing functions to ensure alignment in terms of promotions, pricing, campaigns, follow-up, etc.
Establish and maintain good working relationships with customers
Requisition Number: 185439
Job Function: Sales