Sr Analyst II Customer Service

1. Ensuring customer demand integration

2. Update and analyze the customer forecast, weekly requirement and load customer to system

3. Establish production plan for management according to customer (short term plan or recovery plan if required)

4. Sharing production plan in leveling meeting

5. Establish long term production plan in order to provide data for better manufacturing and release & follow-up management

6. Ensure inventory control of finish goods, consider balance in / out new program launches / customer down days/shutdown

7. Daily customer interface and manage the master production scheduling and daily follow up

8. Management of critical delivery situation with customer, manufacturing and release & follow-up

9. Support logistical of material under the area of: shipping operation, in-house material handling operation, and warehouse

10. Analyze and dispute customer delivery rates

Specification:

• Bachelor’s degree or higher in any fields

• At least 7 years experiences in planning of automotive manufacturing

• Good analytical skills

• Good command in English both written and spoken